Northwood, Basingstoke

We both bought and sold our last house with Northwood and their excellent agent/assistant manager Beth.Northwood are professional and accessible; their promotional material is slick without resorting to the nauseous property-worship that some agents resort too.Beth in particular is an asset to her profession, always helpful and available. Whenever other parts of the chain started to drag their feet, Beth kept the momentum going and she was a sensible intermediary for when our buyers had a few unorthodox requests.As for the sale, Beth managed to secure a significant margin above asking price that allowed us to also reach up in the market.Overall, while moving is always going to stressful and money is always going to be a driving factor, Beth and co made it as bearable as possible.

We used Northwood to sell our property this year and were very pleased with the level of service Beth and her team provided. We were updated weekly by Beth who was very transparent and made the sale rather stress free.

We originally approached Northwood Basingstoke with the intention of renting our house when we moved. I found Beth to be helpful informative and although clearly a good sales professional, not pushy at all.We decided eventually to sell the property, and after meeting with a few locally, we saw the the standard big ties, big bravado, big claims and small... ideas! I contacted Beth not realising Northwoods did sales too, to explain our change of mind and Beth explained they could help.The price was competitive, and although every estate agent locally told me that Northwood was the wrong choice, and only know how to rent, clearly Basingstoke estate agents are scared of the skills the ladies at Northwood have, because frankly they were fantastic. When Beth was away, Charlotte looked after us, and they obviously work well together as a team and actually communicate!The short story...- They arranged multiple viewings when they said they would and marketed at the price that other estate agents said we would not achieve.- We achieved over the asking price and had multiple offers, None of which were for lower than the asking price.- The stayed in touch with us and helped when we were trying to get updates from the buyer solicitors, and not once were we made to feel like a burden to them.Estate Agents often have a bad rep for attitude and the way they work, often with good reason. Beth and Charlotte at Northwoods Basingstoke are leading the way people want an agent to act.Thank you to both of you and the team.

Northwood estate agents took on the sale of our apartment following a disappointing episode with another agent. Beth gave me confidence that Northwood could do what we wanted in a reasonable timescale and at a price that was attractive and certainly higher than our previous agents. Beth kept us informed through the viewing process and the eventual sale and without fail responded to us when we had a query. It wasn't only Beth, other staff members assisted in her absence and we were very pleased with their service and professionalism. I will certainly use them again in the future.

I used Northwood again and I don't regret. They are on a top level as usual!Thank you, Beth and the team at Basingstoke!----Incredible professionalism. Polite, supportive and well organized.My wife and me were first time buyer and we were in a hurry because were expecting our first child. Beth help us not only with speeding up the process with the sellers, solicitors & etc. but emotionally as well.Thank you very much, Beth!

I bought my house through Northwood Estate agents recently. If I have to describe them in one word, I'll say "exceptional". They were brilliant from start to finish. I dealt with Beth and Carly mostly and I just can't fault them. I would 200% recommend them. Thank you Northwood Estate agents, Basingstoke, for all your help in ensuring our purchase went through smoothly.