The Estate Office, Antony, Torpoint

Deanne Hancock offers a unique and personal service going that extra mile over and above a typical Letting Agent, from collecting a client from the train station to sweeping up behind a contractor, great care is taken to look after your interests and your property.

Available to be contacted at a time that suits you, whether it is 9.p.m. in the evening or 9.a.m. on a Sunday morning. Deanne offers flexibility to fit in around your busy schedule.

Premium photography with home staging to make your property stand out from the rest. High quality inventories for seamless tenancy changeovers.

In addition to thorough tenancy referencing, Deanne will discuss the suitability of applicants with you before agreeing to let your property to them. Every effort is made to ensure that the right Tenant is found, even offering to inspect their current home to see how it is being cared for, if for example they have a pet that you might be considering.

Able to carry out weekly inspections of your property during void periods to ensure that your insurance requirements are complied with.

Offering three standard levels of service, all of which can be adapted to suit your requirements, plus a Landlord Consultancy service for Landlords who manage their own properties.

Deanne began her Lettings career in 1999 when she started out as an Apprentice, learning the industry whilst studying for an NVQ in Business and Customer Service. Deanne quickly worked her way to the top, experiencing every aspect of Lettings and Property Management along the way as well as developing an extensive knowledge of the Plymouth and South East Cornwall rental market.

Following an 18 year career, successfully managing a Letting Agency which under Deanne's direction consistently remained Plymouth's leading Letting Agency, Deanne has decided to set up her own Agency with the focus being on customer service. A holder of the Technical Award in Residential Lettings and Property Management, ARLA propertymark protected and regulated by The Property Redress Scheme, Deanne and her team are hard working professionals who have a reputation for going that extra mile.

It is well known that the vast majority of people start their property search online and in our experience also prefer to communicate and sign documents by email. The business has therefore been tailored to suit the clients needs. Local Lettings experts, offering traditional Letting Agency services, the modern way, using the same marketing tools and also with the facility to meet with clients in their office by appointment. With no need for a high street branch and the associated costs, Deanne is able pass the saving on to the client, offering value for money without compromising on service.