Lunts Heath, Trones Wood Lane, Widnes, Cheshire, WA8

Please tell us about the good and bad aspects of living in your local area:

The green is a lovely area that offers a nice view from our house. Lovely for walking the dog and food facilities. The maintenence of the green is very good. The back of the properties is full of litter. We cannot sit out when the weather is nice because there is a strong smell of cannabis which also means we have to keep the door closed. The local Street with shops and other amenities is terrible. It's dirty, smells and feels very unsafe. I wouldn't be walking to the shop when it's dark.

How has the building management responded to any problems or issues you have raised:

When following yhe correct process it is efficient.

Please share one thing (or more) which you wish you had known before you moved in:

How bad the street was that has the local shops on. Also, that although we had to go through quite a though background check to prove our income and both working full time etc , it seems this rule isn't for everyone as half the people now living here dont work. So there is a mixture of working class people and those who don't work and just sit smoking weed all day and have friends round doing the same thing. Not what I wanted or expected.

Please tell us about the good and bad aspects of living in your local area:

Scholars View is close to main bus links to Newcastle, Sunderland and Durham all with regular services throughout the day. The local shops are convenient to the site and have good opening hours. Parking on the site is excellent with individual spaces and plenty of spaces for visitors. Bins are collected on Tuesdays and have never experienced any issues with this. The site has CCTV - and we have never experienced any anti-social behavior. There are lots of walks in nature very close by including large wooded areas with deer, foxes and birds of prey. A 15 - 20 minute drive will have you at a beach that all cater for dogs all year round - perfect.

How has the building management responded to any problems or issues you have raised:

Yes - we had issues with the front door - was reported and sorted within hours

Please share one thing (or more) which you wish you had known before you moved in:

Garden storage - needed to get this as there is not outside storage. Also would really have liked to have an outside tap.

Please tell us about the good and bad aspects of living in your local area:

Very friendly neighbours nice area close to shops and local things to do plenty of gyms and parks locallyin

How has the building management responded to any problems or issues you have raised:

Yes a couple of issues both of which were sorted with no issues

Please share one thing (or more) which you wish you had known before you moved in:

There isn’t much to be honest I’m quite happy with it

Please tell us about the good and bad aspects of living in your local area:

Near the station, plenty of places for dog walks, very practical for shopping and home is quiet. I like having shops and the train station near by the development and the parks are extremely useful and lovely to sit at. I like that the house is nice and quiet wirh alarms. There are some antisocial people around the area, but the vast majority are welcoming, friendly and kind.

How has the building management responded to any problems or issues you have raised:

I had an issue with my window, it didn’t want to shut correctly and it was dealt with quickly free of charge.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known the correct postcode for the specific home, as it is a new build it had changed which caused much confusion for the Wi-Fi installation. Information or support wirh this would have helped.

Please tell us about the good and bad aspects of living in your local area:

Positive aspects: It is close to the bus stop, which connects directly to Newcastle (X1 line from Go North); it is close to the primary school and within walking distance to the NHS clinic. Negative aspects: traffic noise, some residents use for their dogs a children’s playground.

How has the building management responded to any problems or issues you have raised:

I raised two different requests via the landlords platform and both of them were resolved within reasonable time.

Please share one thing (or more) which you wish you had known before you moved in:

We moved into this house being well informed, so we didn’t find any “hidden” issues afterwards.