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User Guide

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    Western Lettings is an ARLA licensed, multi-award winning independent letting agent in the West End of Glasgow. Ever since our business was established in 2008 our objective has been to continue specialising in letting and managing property without becoming side-tracked by other ventures, such as property sales and development.

    By focusing on one thing, we can invest in people and infrastructure with a long-term strategy. Our culture is one of continuous improvement with tiny changes being implemented almost every day. Team members plan their own training. We leverage technology where we see the most juice, adopting it as our friend but not our master. Everything underpins our never-ending quest to make renting better.

    Whether you are a landlord looking to rent your property with letting agents in Glasgow or a tenant who'd like to register with us, we'd like to hear from you. You'll find our service to be straight-forward, professional, and friendly

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User Guide

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Dedicated to Property Management in Glasgow

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    Do you relish the thought of letting and managing your property? Because we love doing it. It's our one thing, and we can't get enough of it.

    If you're concerned about getting your property into tip-top shape for the rental market, rest assured that our property managers have access to top-quality local tradespeople. They know the local market and can help maximize your returns.

    You may be concerned about the complex and ever-changing legal requirements. Our property managers are fully qualified and kept up to date with the latest requirements, so your risk is eliminated.

    Western Lettings landlords benefit from our cumulative years of local experience. We're qualified, regulated, licensed, award-winning, Glasgow specialist letting agents.

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Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

View properties
User Guide

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  • Introduction

    Making Renting Better - For our team

    It may sound hackneyed, but our team means everything to our business. It's simple really. If people are nurtured and cared for, they are more likely to be happy and enthusiastic in their work, which means they will take excellent care of our clients.

    Everyone on the team is provided with a supportive and trusting environment and encouraged to develop to their full potential. There are regular one-to-ones with senior management. After basic competencies are in place, individuals are given a great deal of autonomy in the training they choose to pursue. So long as it relates to our business of managing rental property, almost anything is up for grabs. People take courses in subjects as diverse as law, technology, management, leadership, business and photography, as well as many others.

    The result is clear to see. You'll notice the enthusiasm in every interaction. We've won a string of industry awards and we're the only estate or letting agency in Scotland to have been assessed at Gold level by Investors in People. Only one other agency in the UK has achieved Gold.

  • Team Member

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    Jack Gallagher (MARLA) Director
    A veteran landlord with a background in IT and investment banking. Jack provides continuous support and encouragement to the team. His mission is to constantly drive standards of service to new heights. Since founding Western Lettings in 2008, Jack's areas of special interest have been systems and technology. He holds postgraduate degrees in nuclear physics and macroeconomics.

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    Sandra Munro (MARLA) Office Manage
    A tireless finisher. Sandra keeps the office running smoothly while helping out with business development. Some of her other duties include handling all of the client accounting, VAT, payroll and business book-keeping. Sandra was supported through her HNC and she is now working towards a BSc in Business & Finance. Sandra's main area of special interest is workflow management.

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    Caroline Baxter Company Secretary
    Relentlessly optimistic and cheerful, Caroline looks after company administration, organizes events and generally supports team morale. After retiring from her career as an intensive care nurse, Caroline returned to the front line to help out during the Covid pandemic. She brings a valuable perspective to the daily stresses of work in a letting agency business.Caroline's special area of interest is training and development and she has championed our Investors in People initiative. Passionate about the issue of sustainability, she took the business Carbon Neutral in 2020. Caroline holds a postgraduate degree in medical science.

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    Catherine McNab (MARLA) Letting Team Leader
    A productivity marvel. Catherine's primary responsibility is the smooth running of our lettings operation, including the design and auditing of all core processes. Other responsibilities include organizing the team diary, handling security deposits and helping with business development. Catherine's areas of special interest include photography, graphic design and marketing. She is currently working on a leadership training course at the Open University.

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    Thomas Baxter (MARLA) Property Manager
    Charming and determined. Tom has extensive experience in hospitality and is determined in his approach to challenges. He works long and hard to make sure clients get the results they deserve. Outside of his property management role, Tom organises our digital inventories. His areas of interest include photography and virtual tours. He holds an HND in Mechanical Engineering.

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    Matthew Mouat (MARLA) Property Manager
    A true gem. After six years in the lettings industry, Matt joined Western Lettings in the summer of 2018. His progress since then has been an inspiration for everyone on the team.As well as his property management function, Matt looks after all property compliance and manages our fleet of cars. One of his targets is to transition the fleet to all-electric by the end of 2021.

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    Connor Benson (MARLA) Property Manager
    An enthusiastic all-rounder, Connor loves a mix of tasks. On a typical day, you might find him jumping out to grab some marketing photos in the afternoon after chasing down some thorny maintenance in the morning. Connor casually handles his property management work while fielding all of our internal IT issues. Fortunately, he holds a degree in computer science.

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    Emily Duff Property Manager
    A property manager with a difference. Emily combines fanatical customer service with incredible attention to detail. Her area of special interest is customer relations and she carries out monthly customer surveys with our landlords and tenants. She holds a degree and a postgraduate diploma in law from Glasgow University.

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    Lauren Donald Property Manager
    Our newest recruit with 10 years of experience in retail. We are excited to help Lauren find her feet in her new career. In her previous job Lauren successfully built and ran an e-commerce website and managed the social media channels for her company. She's keen to get involved in similar opportunities at Western Lettings and we won't be holding her back! Lauren has an HND in Fashion Design and Marketing.
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    User Guide

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    Reviews 

    Testimonials from Landlords

    • Landlord Testimonial

      We've been using Western Lettings for many years to rent out a property in Glasgow. Highly professional and very helpful - no hesitation in recommending their services

    • Landlord Testimonial

      Excellent, friendly and very professional. I recommend letting or renting through Western Lettings.

    • Landlord Testimonial

      I was a novice landlord when I appointed Western Lettings to manage my property. They have been great - knowledgeable, professional, totally reliable. They organised everything that was needed to be done to be able to put my property on the market. I have been very fortunate in selecting them. I have subsequently recommended them to others.

    Testimonials from Tenants

    • Tenant Testimonial

      Excellent. My first time renting and western Lettings made it easy. Let was agreed within 36 hours of me contacting them. Everything went without a hitch. Any queries or questions I have had have been dealt with in a polite, friendly and very timely fashion. Property is in great condition and they couldn't have been more helpful. I'll not look anywhere else if I need to rent again.

    • Tenant Testimonial

      I have been renting many different properties and therefore dealing with many different letting agencies but I can say that Western Lettings have been with no doubt the best agency I have been dealing with. The team is very nice and helpful, they answer to your queries very quick. They provide a very good service.Thank you very much,Wish you all the best.

    • Tenant Testimonial

      I'm so impressed with the team and all they do at Western Letting. Professional, helpful, efficient and kind. They have gone above and beyond to help us settle into our new rented home. I'm really impressed. Thanks so much!
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    Disclaimer

    The content on this Microsite has been uploaded by Western Lettings, Glasgow. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Western Lettings, Glasgow. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Western Lettings, Glasgow. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.