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User Guide

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BOP Torrington Tenancy Healthcheck

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    Why?
    When asked in the last 12 months to re-let property for new landlords - 100% of cases were found not to have any, or all of the legal documentation required, in order to legally let the property - risking invalidating the tenancy agreement and forfeiting the landlords rights, with potentially £63,250 in fines
    and or a prison sentence! We want to keep you out of prison and keep your rights to end any tenancy and avoid big fines!

    How?
    We will conduct a thorough check of all of the tenancy documentation including:
    The Tenancy Agreement itself, the EPC, Gas Safety Certificate, EICR, How to Rent Guide, Deposit Registration and Prescribed Information - all of which have been subject to legislation and other updates / changes in recent years.
    After we have checked through all of the above, we will:
    • List any or all items missing / incorrect / invalid (if at this point all is found to be ok, we will advise and issue a clean bill of health) and a reduction in the fee.
    • Advise on how to remedy the issues identified and we will then, depending on what level of service you require, either arrange, or put you in touch with local professionals.
    • Set automatic reminders for any renewal items so that we can alert you in the future when these items are due to expire.

    Fines for individual missing prescribed tenancy documents
    • Invalid or no EPC present - up to £5,000 per property
    • Invalid or no Gas Safety Certificate -up to £6,000 per property and or a prison sentence
    • Invalid or missing EICR - up to £30,000 per property
    • Incorrect registration of deposit, non-issuing of prescribed information or deposit scheme terms and conditions - up to 3 times the value of the deposit. £2,250 per tenancy based on the
    average rent of £650pcm with a 5 week deposit of £750.
    • Invalid or incomplete Right to Rent Check - up to £10,000 per occupier (up to £20,000 if repeated)

    Example total of £63,250 in fines based on a couple renting a property with none of the above in place, along with the potential of a prison sentence totalling on average of about 6 months! (according to various online sources) 

    All that's left for you to answer - is When?
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User Guide

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LETTING YOUR PROPERTY WITH US

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    Fully managed service
    Should you choose Bond Oxborough Phillips and opt for our Fully Managed Service, we can take all the weight off your shoulders, allowing you to benefit from the rewards of letting a property without having to put in any of the hard graft.

    Making things easy
    We can evaluate tenants, deal with legal documents, select and appoint contractors to work on your property, manage everyday matters and oversee check-outs on your behalf. We will even transfer your rent each month via BACS, meaning you do not even have to worry about how you will receive your money.

    Quality tenants
    Unlike some agents, we do not only aim to fill a property with tenants, but instead prioritise finding a quality individual or family. We will not take any shortcuts when it comes to identifying the ideal candidate to live in your property.

    Letting though us
    Another key advantage of letting through us is that we have retained property management departments in our branches, so your property will be managed by a local person who can visit it at any time and has strong links with trusted contractors in the area. We will always be available to meet prospective tenants face-to-face.

    Tailored services
    We have created several tailored services that you can choose from, with each set up to meet the needs of various types of landlords. From first timers to experienced landlords, we have something for everybody.

    Make the most of your property
    A huge number of landlords are already working with us to make the most of their investment property, so if you would like to join them we would be delighted to speak to you at any of our branches.
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User Guide

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RENTING WITH US

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    Signing up with a letting agent should be your first step as a prospective tenant. Even if you believe you have pinpointed the place you want to live, worked out how much you can spend and know what type of property you are looking for, we can help you find your perfect home.

    Bond Oxborough Phillips has been an established name in lettings in Devon and Cornwall for over 20 years. As an extremely experienced letting agent, we have all the tools required to provide a great service. When you view one of our properties and begin the process of renting it, we pledge to support you in every way we can. Our aim is to set ourselves apart from our competitors by making it as easy as possible for you to find somewhere to live.

    As soon as you have set your heart on the property you want, you should confirm this to the branch and we will immediately conduct a reference check and possibly contact your guarantors. Our in-house property professionals will then begin working on a bespoke tenancy agreement that takes your rights and wishes into consideration. We will also lodge your deposit in a government-backed scheme.

    When it comes to your moving day, we will complete and agree an inventory with you and your landlord. We will also verify the condition of your new home to ensure it is everything you are hoping for.

    You should make sure you are happy with the property before signing the inventory, as this document can be used to protect yourself later in the tenancy.

    Signing up for a tenancy with Bond Oxborough Phillips is designed to be easy and stress-free, and we are always happy to guide you through this process at any of our branches.

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User Guide

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Introducing our team...

  • Introduction

    Many of the team live within the historic Civil War Market Town of Great Torrington. The Town caters well for its inhabitants with a comprehensive range of local and national shopping, schooling and recreational facilities including an Arts Centre and Cinema, 9 hole Golf Course, Swimming Pool, Weekly Pannier Market and Heritage Centre together with the RHS Gardens at Rosemoor and the Tarka Trail Cycling and Walking Route which connects Bideford, Barnstaple and Braunton.

    The town is surrounded by approximately 365 acres of common providing a number of country pursuits including walking, riding and fishing on the River Torridge.

    The larger towns of Bideford and Barnstaple are easily reached by car or public transport and the North Devon countryside and spectacular coasts are only a short drive away.

  • Team Member

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    Mark Spratley - Lifestyle Director
    • Role: Lifestyle Director
    • Joined the team: June 2009
    • Expertise: Lifestyle Marketing, Creative Writing, Marketing Management, Business Management & Ownership, Team Management - Sales and Lettings.
    • Experience: Over 20 years' service in the industry.
    • Enjoys: Mentoring, Creative Marketing, Fly Fishing on the stunning River Torridge, Clay Target Shooting, Track days, Real Ales & Being by the fire at home.

  • Team Member

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    Oliver Martin - Lettings Lifestyle Manager
    • Role: Lettings Lifestyle Manager
    • Joined the team: July 2013
    • Expertise: Management of our busy Lettings Department.
    • Experience: 1 year as a trainee Sales Negotiator and then a further 3 years and 2 months as a Sales Negotiator. 3 years as a Lettings Negotiator and then 2 years as Lettings Manager.
    • Enjoys: Looking after our new and existing clients to ensure that they receive the best possible service. Outside of work, I enjoy going clay pigeon shooting.

  • Team Member

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    Sarah Adams - Lettings Lifestyle Negotiator
    • Role: Lettings Lifestyle Negotiator
    • Joined the team: May 2015
    • Expertise: Negotiating, Property Maintenance, Valuations and Marketing
    • Experience: Background in Architecture. Sales progressor/sales valuer for 5 years then ran own business and farm overseas and took a break from property. Returned to UK and have been in Lettings for 8 yrs
    • Enjoys: Project management, building maintenance, going after new business, being out and about meeting new people and establishing relationships with existing landlords, tenants and contractors. Bi lingual, enjoy travel, the beach and winter sea swimming, walking, cycling and good food and wine!

  • Team Member

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    Megan Bolton - Lettings Lifestyle Negotiator
    • Role: Lettings Lifestyle Negotiator
    • Joined the team: May 2016
    • Expertise: Lettings Negotiator, Property Maintenance, Organisation and Customer Service
    • Experience: 6 Years
    • Enjoys: Building good working relationships with landlords, tenants and contractors, organising maintenance works, travelling / exploring new places, walking and socialising with friends.

  • Team Member

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    Megan Jacobs - Lettings Lifestyle Negotiator
    • Role: Lettings Lifestyle Negotiator
    • Joined the team:June 2022
    • Expertise: South African Law degree LLB. Currently enrolled for level 2 housing practice through the CIH. Have expertise in the property lettings market in South Africa. (along with expertise in customer service, medical administration)
    • Experience: 4 years of expertise in the housing market ( lettings and property maintenance). Also, experience in the medical administrative field and customer service
    • Enjoys: The challenges of working within the lettings environment sector. Dealing with maintenance issues and the marketing market aspect of letting properties. I enjoy having a chat with Landlords and potential tenants. I certainly enjoy playing a round of golf or a good fishing trip away when I start to feel the pressures of everyday life
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    The content on this Microsite has been uploaded by Bond Oxborough Phillips, Torrington. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Bond Oxborough Phillips, Torrington. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Bond Oxborough Phillips, Torrington. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.