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User Guide

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About Us

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    We do Property. Properly.

    Finders Keepers is a highly regarded property agency that has been serving Oxfordshire for over 50 years. With eight offices spread across the county, we are a trusted and reliable source for you, whether you are looking to rent, let, buy, sell, or invest in property.

    You can expect a personalised and expert service from our experienced and knowledgeable teams - the vast majority of whom are ARLA Propertymark professionals. You can benefit from our 360° 'full-service' from letting, sales and property management to property investment and acquisition, renovation, and interior design.

    Landlords of HMO properties can rely on our dedicated shared letting office in Oxford, and we have expertise working with large portfolio landlords.

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User Guide

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Our service

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    Finders Keepers has held strong to its founding values for more than 50 years: to deliver a highly professional service, offer tenants the best properties in the market, and act with integrity to build long-term relationships.

    We understand the importance of giving landlords peace of mind, which is why 88% of our eligible letting team members are ARLA Propertymark qualified (see Meet Our Team section). Our Letting Specialists apply a proactive approach to sourcing your tenant by focusing on matching the right tenant with the right property (not just the first one through the door). Our Property Managers are based locally to the properties they manage, and they are hands-on, dealing with the whole tenancy life cycle from check-in to check-out. They also man our 24/7 emergency line for tenants which means your property is looked after by the same people - day or night.

    We have won many awards over the years (www.finders.co.uk/awards) for our customer service, and our Google reviews average around 4.6 stars.

    Need more information? If you need more information on rent setting, compliance, letting with pets, or landlord insurance visit our website, or contact your local office.

    www.finders.co.uk
    01869 329530

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User Guide

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Why Finders Keepers?

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    We believe in providing the best service for both landlords and tenants, and we try to make the letting process as easy for the tenant as possible. You can find our complete Guide to Renting at www.finders.co.uk/guide-to-renting

    • Branches: we have nine offices covering Oxfordshire and the surrounding areas.
    • Email: to make sure you don't miss the perfect property you can register on our website and be notified the moment a suitable property becomes available.
    • Local area: we love where we live, and we want you to enjoy it too. If you're new to the area, speak to our team about what's important to you.
    • Applying: once you have found a property you like you can apply online rather than filling out and posting paperwork. We will then reference each tenant before drawing up the tenancy agreement and having all parties sign it. You will then pay the first month's rent and deposit before moving in.
    • Contact: for all managed properties, a Finders Keepers Property Manager will be your point of contact throughout your tenancy. They are local, hands-on and empowered to solve problems. We also have a 24/7 emergency line, which is manned by a member of staff, not outsourced to a call centre.
    • Check-in / Check-out: at the start of your tenancy, we arrange an appointment to explain all the appliances and help you settle into your home. At the end of the tenancy, your Property Manager visits your home and goes through the inventory to confirm that everything is in good order before arranging the deposit refund.

    Need more information? If you need more information on renting with pets, relocation, school catchment areas or contents insurance visit our website, or contact your local office.

    www.finders.co.uk
    01869 329530

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You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

Our people make the business

  • Introduction

    We believe that qualifying our people gives them the knowledge and experience to handle complex tasks efficiently, reducing risks and delivering reliable results. For our landlords, this expertise saves them time, money, and potential long-term issues, ensuring peace of mind.

    Since 2008 we have heavily invested in ensuring our letting and management teams are qualified with the relevant Propertymark certificates. Across our nine offices, 88 per cent of our team holds a qualification (ranging from Level 2 to Level 4) for which they had to study and take exams to prove technical knowledge of their understanding of the complexities of letting and property management.

    With over 50 years of experience in Oxfordshire's lettings industry, and high numbers of qualified people, you can have confidence in and trust our advice.

    Our company values are Expert, Dynamic & Scrupulous.

  • Team Member

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    Sarah Carroll - Office Manager
    Sarah exercises responsibility for developing and managing an office that increases sales, profitability, market share and customer satisfaction by directing and managing all letting and property management activities.

  • Team Member

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    Abi Clinkard - Letting Department Manager
    Abi directs and controls the day to day operation of the letting department in order to meet key business objectives.
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    User Guide

    Title

    Don't take our word for it...

    Testimonials from Landlords

    • Landlord Testimonial

      They really went the extra mile

      "We would like to thank the staff at Finders Keepers Witney for their excellent help in getting our recent buy to let purchase up and running. They really went the extra mile. Finders Keepers pulled all the stops out and organised the tradesmen etc. It was a very busy time of year for us so we could not do much ourselves. Everything was done far quicker than we thought possible. In fact Finders Keepers even got a tenant lined up before the work was all finished. We now have a smart property letting well from mid January 2013."

      Nick and Edwina Williams, landlords

    • Landlord Testimonial

      Our first experience of letting was stress free

      Very professional and helpful service, making our first experience of letting pleasant and stress free."

      Andrew Griffiths, landlord

    • Landlord Testimonial

      FK were the best company to work with

      "Of the many letting agents I have used, FK were the best company to work with."

      Anne Davies, landlord

    • Landlord Testimonial

      The entire staff is passionate about the company

      "It was apparent that the entire staff is passionate about the company and strives to provide the best possible service for their clients. The detail on the check-out notes was impressive and clients are allocated a designated Property Manager enabling all involved to build a strong relationship and enjoy exemplary communication"

      Sunday Times Judge's Report

    Testimonials from Tenants

    • Tenant Testimonial

      No other agent could come more highly recommended
      "A superb team, providing a professional service. There is no other agent that could come more highly recommended for their quality and competence in property management"

      Julia Nash, tenant

    • Tenant Testimonial

      Service I recieved was next to none
      "The service I received from the team in the Bicester office was second to none. Enquires and repairs were sorted within 24 hours with all the staff involved being polite, friendly and happy to help. "

      David Grant, tenant.

    • Tenant Testimonial

      Brilliant customer service
      "I will only rent through FK Bicester because of their brilliant customer service"

      Sarah-Jane Longbridge, tenant

    • Tenant Testimonial

      There is truly no comparison

      "Through this painful and stressful process of relocating to the UK with my family, the help, support and guidance I have received from everyone in your team has been priceless to us, and I have honestly felt like I was your only and most valuable client all the way through. I have never had the privilege of receiving such a perfect service from any company I have contacted in the past, and there is truly no comparison with the other letting agencies in Oxfordshire I have contacted through this process; it's just a different planet in respect of commitment to your clients."

      Francisco Hevia, tenant

    • Tenant Testimonial

      I was greatly impressed with the speed of response

      "Thanks for the fantastic service you provide. When I originally contacted Finders Keepers I was greatly impressed with the speed of response - I think I saw properties and agreed the tenancy in under a week from initial contact. Since then your help and advice has been a shining beacon in a sea of mediocrity. Most other agents seem to treat prospective tenants as second class citizens. When I contacted a competitor about rentals it took a week for any response. Well done."

      Marcus Rann, tenant

    • Tenant Testimonial

      I always found Finders Keepers very helpful

      "I always found Finders Keepers very helpful and always quick to respond. Any problems I had in the house I rented were solved competently and efficiently and in a very friendly manner."

      Victoria Cairns, tenant

    • Tenant Testimonial

      We've used Finders Keepers for over 10 years

      "Our Company has used Finders Keepers for all company tenancy needs for over 10 years. The staff are extremely helpful and go that extra mile to ensure they meet our company, and employee, needs."

      Abbi Duddridge, Lotus F1 Team Ltd

    • Tenant Testimonial

      It shows proper concern for your clients

      "It's extremely useful for parents to have school catchment areas on your website! It shows proper concern for your clients and professionalism."

      Mariela Neagu, applicant

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    Disclaimer

    The content on this Microsite has been uploaded by Finders Keepers, Bicester. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Finders Keepers, Bicester. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Finders Keepers, Bicester. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.