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User Guide

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    Northwood St Albans is an independent estate agency based in St Albans, established by Tim Leighton in 2006 to help our clients achieve their property ambitions. Over the years, Tim has built a team of experts focused on specialist knowledge of Sales, Lettings and Property Management, seeing the business grow from strength to strength to become one of the leading agents in the area. The team understands that dealing with residential property is as much about personal rapport and the relationship you build with clients as it is about market knowledge and expertise. After all, when you are putting the letting and management of your home or an investment property in someone else's hands, it is critical you have one key ingredient with your agent... trust

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Why choose Northwood as your agent?

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    We have developed extensive property knowledge and expertise, having operated in St Albans since 2006 - from Marshalswick to Jersey Farm, Fleetville to Napsbury, we deal with all types of properties from 1-bed apartments to multi-million-pound farmhouses. 

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      Thousands of landlords have put their faith in Northwood St Albans, here are just a few of the reasons why:

    • Independently-owned agent with a genuine focus on client service.
    • Highly rated by our clients - 96% approval rating on Google, Best Letting Agent in St Albans last 8 years running with allAgents.
    • No outsourcing of key administration, maintenance & accounting functions with the whole team based at our City centre office.
    • 24-hour service with out-of-hours call handling.

      • In addition, Northwood's expertise in the property market enables us to offer our landlords a comprehensive range of letting & management services to suit their needs.

      Full protection for your income with our Guaranteed Rent scheme

      Northwood's Guaranteed Rent scheme provides landlords with a fully managed service as well as total peace of mind on the rental income, as we:

    • guarantee the rent even if the property is vacant
    • guarantee the rent even if the tenant fails to pay
    • cover the cost of legal action and court fees in the event of an eviction
    • offer a guaranteed start date.

      • For more detailed information contact our Lettings team who will be very happy to help.

      Traditional Lettings & Management options

      We understand that every landlord is different, so we aim to be as flexible as possible by offering a variety of the more traditional Lettings services as well:

    • Fully Managed
    • Rent Collection
    • Tenant Find

      • A unique network

      As well as being independent, Northwood St Albans is part of a network of 90 Northwood branches across the UK. This means we can provide the highest levels of service for our landlords whilst offering extensive marketing reach when searching for high calibre tenants.

      So, if you're looking for an agent with a proven track record, an extensive range of services and a real focus on looking after its clients, then contact us today!

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Renting with Northwood

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    We want to make your moving experience as stress-free and as easy a process as possible. Our team is professionally trained and we make it our goal to listen to your requirements. From giving advice on local schools to helping you find the best transport links for your commute, we aim to go above and beyond the standard estate agent service.

    Our team of agents know the local areas inside and out, and we can help you find your ideal property. We have an extensive selection of apartments and houses for rent in St. Albans and the surrounding areas and we're confident we can find something that suits you

    One of our team will personally assist you through the entire process, from initial viewing through references to checking in and ensuring that your deposit is held safely and securely.
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Meet our St. Albans Team

  • Introduction

    Tim Leighton - Owner and Director
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    I set up Northwood in 2006 and have experienced many of the ups and downs that we have seen in the property market over that time. I have thoroughly enjoyed building up the business year-on-year to being one of the leading agents in this area and genuinely love dealing with many of the great clients we work with on a day-to-day basis. I generally oversee growth and development of the business and identify new opportunities that can be explored.

    On a personal front, having two young kids keeps me very busy, but I still find time to enjoy playing squash, cycling, skiing, going to the gym and supporting my football team.

  • Team Member

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    Mark Hyde MNAEA - Branch Manager
    I am the Branch Manager at Northwood and a proud member of Propertymark (previously the National Association of Estate Agents). I started in the property industry in 1999 and joined Northwood in 2023. I have lots of experience in Sales and Lettings having worked in Hertfordshire and London for most of my career.In my spare time I like to follow Nottingham Forest and taxi my teenage daughter around!

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    Samuel Jeffries - Lettings Manager 
    As a Lettings Manager I am a well-established member of the team, bringing my expertise and experience to the role since joining Northwood in 2019. Striving for excellence in the service I deliver, I have recently been awarded St Albans' Best Estate Agent of the year award twice. As a specialist in rental market valuations, I am just a call away if you are ever in need of an up-to-date market appraisal.On a personal note, I enjoy meeting with friends and socializing, but my favourite pastime is music, where I regularly travel to European cities to see the latest artists

  • Team Member

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    Lenka Cechova - Lettings Negotiator 
    I joined Northwood team in 2019 and have over 5 years of experience in the property industry. I am originally from the Czech Republic but have lived in the St Albans area for over 20 years and, as such, I bring a wealth of knowledge and experience of the local area to the St Albans team. I love meeting new people and being able to source the perfect home for my clients. When away from the office, I enjoy travelling, country walks, meditation and cooking.

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    Emily Shaw - Lettings Negotiator
    I joined the Northwood team in 2024, bringing over knowledge & experience from a previous role in St Albans. I take pride in delivering the best customer service possible, making both landlords' and tenants' journey with us as easy and as effortless as possible. I love helping people, the joy I receive from matching the right property to the right people is what drives me within my role. On a personal note, I have an utmost adoration for animals, I own a rabbit who is my pride and joy. I love travelling, my favourite holiday was to Tobago, the culture there is so vibrant and the scenery is amazing.

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    Callum Huntley - Sales Negotiator 
    I am a Negotiator here at Northwood and have been here since 2022, building my expertise and portfolio in Sales and Lettings. Whilst working here, I enjoy meeting new people and being part of a pivotal moment in peoples' lives in moving and settling down in St Albans. Outside of work, I enjoy drumming, cars and going to music concerts.

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    Kerry Boyce - Senior Administrator
    I have held various roles in property sales and lettings since 2005 and have been at Northwood for 6 years. I oversee the admin team and remain committed to delivering outstanding customer service. At the weekends my grandchildren keep me busy, but I try to find time for some gentle walks or a good book.

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    Clare Lewis - Senior Property Manager
    I have been working at Northwood since 2019. I love building and maintaining a great rapport with both landlords and tenants and still get the same buzz I did on day one! I have built up a team of reliable tradesman in all areas of maintenance who always keep to the high standards we set whilst providing competitive costs. Outside work I enjoy going to the gym, dining out and eating great food.
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    User Guide

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    • Introduction

      What our clients say
      We are extremely proud of the level of service we provide to all our clients, ensuring each receives the individual attention that they deserve. We are therefore always delighted when they write to us expressing their thanks. Listed below are a selection of comments from our clients.

    Testimonials from Landlords

    • Landlord Testimonial

      I would recommend Northwood service
      Received a most helpful service from Samual and Emily at Northwood St Albans. They kept us informed with helpful guidance on the tenancy agreement, were proactive and responsive to various questions we had. Emily remained engaged, seeing the handover process through to the final stage, which we appreciated. I would recommend Northwood service, which we have used on a number of occasions over the last few years

    • Landlord Testimonial

      I've been impressed with the service
      I've had a really fantastic experience with Northwood. Samuel helped me throughout the entire rental process, patiently explaining all my options and answering all my questions. Emily was also brilliant with property viewings and organisation. Everyone has been friendly, thorough and thoughtful so far and I've been impressed with the service.

    • Landlord Testimonial

      I experienced an exceptional level of service
      Having lived in my large centrally located apartment in central St Albans for over 10 years, I thought the time had come to explore the possibility of renting it and moving slightly out of 'town' to a smaller apartment as a tenant. (I put some stuff into storage - all part of a cunning plan). From the moment I first walked into the branch at the end of July, I experienced an exceptional level of service from everyone I have communicated with particularly from Samuel Jeffries, the Lettings Manager, whose communication and knowledge relating to me becoming both a landlord and a tenant has been second to none. Importantly for me, Samuel obviously shared my philosophy of treating people fairly and proportionately. I look forward to a long-term business relationship with Northwood, St Albans safe in the knowledge that I will receive a prompt, professional and personal service. Highly recommended

    • Landlord Testimonial

      We liked their keenness
      After approaching a few letting agents we settled on Northwood. We liked their keenness to get the property rented and Sam was the only agent to reach out pro actively and show enthusiasm about getting the property marketed. Everything was very swift, from photographing the property, getting it online and arranging viewings. We'll definitely use Northwood & request for Sam's help again!

    Testimonials from Tenants

    • Tenant Testimonial

      Our experience was seamless
      We had a fantastic experience with Lenka from Northwood. Finding a rental can be stressful and sometimes disheartening, however Lenka was supportive and considerate with our needs and went beyond our expectations with her professionalism, flexibility and general kind nature. Our experience was seamless (and for that we are so grateful!!)

    • Tenant Testimonial

      helped to make the process smooth 
      We had a great experience organising a rental with Northwood. Emily was very helpful throughout from viewings to signing. Always friendly, professional, fast to keep us updated and flexible to accommodate an extra viewing at short notice to fit our needs. Would definitely recommend, helped to make the process smooth and much less stressful!!

    • Tenant Testimonial

      She guided me through the entire process
      Emily was incredibly helpful in finding my next home. She guided me through the entire process and was always responsive to my questions and concerns. What really stood out was how she stayed in touch for updates, which made it easier for me to make a confident decision. Once I chose the apartment, she got back to me the very next day, which really helped reduce the stress. I would definitely recommend her!

    • Tenant Testimonial

      She went the extra mile
      I had been in touch with Emily Shaw from Northwood Estate in St.Albans. Emily has been very professional, very efficient, great communication . She went the extra mile to arrange viewings when convenient for all parties, accommodating our needs as required. She is very helpfull and has great people's skills. Thank you Emily.
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    Disclaimer

    The content on this Microsite has been uploaded by Northwood, St Albans. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Northwood, St Albans. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Northwood, St Albans. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.