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User Guide

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    • When you choose Humphrey and Brand, you will experience the trusted and professional team of an independent agency with over 100 years of combined local property expertise. Knowing their patch inside out and living within the thriving Surbiton community with their families and friends, owners Laura Humphrey and Lisa Brand take what their customers say about their agency very seriously.

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    • Celebrating more than 15 years of exceptional sales and lettings service to their clients, with the highest local profile, Laura and Lisa are delighted to achieve over 600 Google Reviews, scoring at least 4.9*. When you're looking to move to or in and around Surbiton, Humphrey and Brand are your go-to estate agents. Call the team on 020 8399 1888 for an up-to-date free valuation.

  • paragraph

    • We'd love to talk to you about any aspect of your property move, so please pop into our newly refurbished offices on Claremont Road, Surbiton (next to waitrose), or call us on 020 8399 1888
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User Guide

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Looking after your home as if it were our own...

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    Humphrey and Brand now manage over 400 properties in and around Surbiton, Long Ditton and Thames Ditton. Creating happy, profitable and long-lasting relationships is key to our property management department's success, and many of our landlord clients have been with us since the day we opened, back in 2008.

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    While you can't put a price on peace of mind, you can certainly experience its value. Our property management team looks after your rental property as if it were their own home, taking great pride in its upkeep.

    Regular maintenance and swift repairs keep rental homes in their best condition, achieve higher rents for landlords and create happy tenants. And to ensure sufficient coverage in keeping every property we manage correctly maintained, we have longstanding relationships with numerous independent local contractors and tradespeople in the Surbiton area, meaning any issues can be dealt with promptly.

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    Property Management at a glance

    • Your first choice for residential property management in Surbiton

    • Managing homes in Surbiton, Long Ditton, Thames Ditton, Berrylands and River Roads

    • A committed and experienced team of property management professionals

    • Proactive and personal approach

    • Every property given its own property manager

    • Property management department open 6 days a week

    • After-hours service for emergencies available 24 hours a day

    • Online area for landlords to access statements anywhere in the world

    • Members of ARLA and TPOS

    • Multiple five-star reviews on Google and Feefo

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    These small details make a huge difference to everyone's experience. By taking care of the little things, they rarely become big things, which means far less hassle for everyone.

    Of course, we have an out-of-hours service available 24 hours a day for emergencies, but by ensuring every property is cared for so well, we rarely receive surprises or calls in the middle of the night.

    And to give you absolute confidence, we are long-time members of the Association of Residential Letting Agents (ARLA) and The Property Ombudsman Scheme (TPOS).
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User Guide

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Renting your next home

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    Thanks to our friendly customer service and the large variety of properties we always have available to rent in Surbiton and the surrounding areas, we have developed a reputation among local tenants for both the choice of properties we offer and the ease in which they can find the right one for their particular needs. Our dedicated team, based in Surbiton and their in-depth knowledge of the local property market will ensure that finding your new rental home will be a stress-free experience.

    From cosy flats to large family houses, we have a remarkable variety of properties for rent. And just as your needs may change from property to property, our advisors adapt to your desires to find you the perfect new home. Our expert team have developed a reputation based on a friendly, courteous and efficient service, working with you to meet your requirements.

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    Our approach to customer service doesn't stop with the landlord. We make sure to contact all the tenants in our pool of property hunters who are most likely to be interested in our properties at almost the instant the property becomes available.

    We are members of the Association of Residential Letting Agents (ARLA), the National Association of Estate Agents and The Property Ombudsman Scheme (TPOS) and abide by their strict codes of conduct. If any of our tenants become unhappy with any part of our service, they will step in to offer independent adjudication and redress.

    Our team will send you details of newly available properties, arrange viewings and accompany you to them. Once we have found your perfect property, our teams will guide you through the process of signing a tenancy agreement and make sure that there are no last-minute issues. Renting a house can be nerve racking if you don't know your way around the legalese of contracts, but our expert advisors will be on hand to make sure everything runs smoothly.

    If you are looking to rent a flat or house in Surbiton, Long Ditton, Kingston-upon-Thames, or surrounding areas of south-west London and Surrey, give us a call. One of our expert advisors will be happy to listen to what you are looking for and start working with you today.

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    User Guide

    Title

    Testimonials from Landlords

    • Landlord Testimonial

      They seem to actually  care.
      Amazingly helpful. I am a landlord and I had my property managed by another firm. The service I was getting was dire. Ridiculous quotes for minor repairs and missing vital servicing. I moved to Humphrey and Brand recently. I dealt with their Lettings manager Chrissie who I found to be very professional. I then dealt with Amanda, again friendly and helpful. I really cannot recommend this firm more highly. They seem to actually care about their clients.

    • Landlord Testimonial

      ....Brilliant....
      I let my cottage through them, Chrissie their manager was brilliant. I had my cottage on with another firm who got one viewing in 3 weeks. I spoke to Humphrey and Brand and they said the market was really busy. So I gave them a go. Within a week I had let at full asking and it was really easy. They use docusign so you can do the paperwork quickly. Very happy with their manager as she is so nice to deal with and makes a lot more effort to keep you up to date

    • Landlord Testimonial

      I would recommend
      Amanda has been our property manager since October 2017. She is friendly, approachable and extremely professional. She provides sound advice re the management of our property. Amanda has a cordial relationship with the tenants which greatly helps with the overall management of the property. Amanda's extensive knowledge of the lettings market and management of properties - in an ever-changing rental market vv Government legislation - is invaluable to both landlord and tenant alike. I would recommend Amanda as their PM for any landlord who is looking for a letting agency to manage their properties.

    • Landlord Testimonial

      We as Landlords are protected
      We have worked with Amanda for a number of years and have found her to be both extremely professional and very approachable. She is a highly knowledgeable property manager who has provided us with expert and excellent advice in all matters related to our property and each tenancy. We know we can rely on Amanda to ensure that our property and we, as landlords, are protected and that we have an amicable and responsive relationship between us (Amanda and ourselves) and our tenants. We would happily recommend Amanda to anyone in need of a property manager.

    Testimonials from Tenants

    • Tenant Testimonial

      I was amazed by the service
      Alice and the team were so brilliant, professional and efficient, it really took the stress out of moving. They reply very quickly to emails and I was amazed by the service I received. They helped me find the perfect flat for myself and a friend, and the process could not have been easier - thankyou so much!
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Humphrey and Brand Residential, Surbiton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Humphrey and Brand Residential, Surbiton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Humphrey and Brand Residential, Surbiton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Humphrey and Brand Residential, Surbiton on +442083991888.


    User Guide

    Title

    • paragraph

      When you choose Humphrey and Brand, you will experience the trusted and professional team of an independent agency with over 100 years of combined local property expertise. Knowing their patch inside out and living within the thriving Surbiton community with their families and friends, owners Laura Humphrey and Lisa Brand take what their customers say about their agency very seriously.

    • paragraph

      Celebrating more than 15 years of exceptional sales and lettings service to their clients, with the highest local profile, Laura and Lisa are delighted to achieve over 600 Google Reviews, scoring at least 4.9*. When you're looking to move to or in and around Surbiton, Humphrey and Brand are your go-to estate agents. Call the team on 020 8399 1888 for an up-to-date free valuation.

    • paragraph

      We'd love to talk to you about any aspect of your property move, so please pop into our newly refurbished offices on Claremont Road, Surbiton (next to waitrose), or call us on 020 8399 1888
    Contact us

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    You can see the properties we're currently marketing for sale by clicking the button below:

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    User Guide

    Title

    Selling through us

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      Right by your side until the day you move
      image cannot be displayed

      From our high-profile offices in the centre of Surbiton (next door to Waitrose and right by the clock tower), Humphrey & Brand offers an exceptional combination of marketing, performance and customer service for anyone seeking an estate agent to sell their property in Surbiton, Thames Ditton or Long Ditton.

      Right from the very start, our high quality marketing portfolio will set your property apart with professional photography, expertly-drawn floor plans, HD videos and premium Rightmove listings as standard for every home.

      A visit from our enthusiastic and energetic team ensures that potential buyers will always talk to someone who has seen your property, no matter when they call. Meanwhile our 24-hour feedback from viewings and weekly review calls keep you fully informed with constructive advice, thoughtful suggestions and ongoing communication to get you the best buyer and the best price as soon as we possibly can.

      Once we've agreed your sale, Humphrey & Brand's dedicated sales progressor will take your home from under offer to exchange of contracts as efficiently and effectively as possible, and with no other distractions. From talking to other estate agents up and down the chain - from Surbiton to Scotland, wherever they may be - to liaising with solicitors and mortgage brokers, we leave no stone unturned in keeping up momentum to make your move happen.

      Finally, we believe in fully accountable estate agency. So to give you complete peace of mind, Humphrey & Brand is a member of TPOS, The Property Ombudsman Scheme.

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      Sales Service at a glance
      • Your exceptional full-service estate agent in Surbiton.

      • Property sales in Surbiton, Long Ditton, Berrylands, River Roads and Thames Ditton
      • Surbiton's most comprehensive suite of property marketing including:
      • Professional floor plans, photographs and HD video tours
      • Creative, detailed and visionary property description
      • Every property for sale presented on Rightmove as a Premium Listing
      • All properties for sale listed on Rightmove, Zoopla, OnTheMarket and Primelocation
      • Unique local property guide highlighting Surbiton property and districts
      • Accompanied viewings by enthusiastic, informed and energetic sales team
      • Experienced sales progressor to help your property sale proceed to completion
      • Regular contact with viewings feedback, advice and property reviews
      • Multiple five-star reviews on Google and Feefo

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    User Guide

    Title

    Buying your next home

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      Helping you find your ideal property

      With a wide-ranging portfolio of properties and a reputation for outstanding customer service, Humphrey & Brand is the perfect place to find your dream home. From first time buyers to families, our independent estate agency has been helping happy clients buy properties in Surbiton and the surrounding areas since 2009.

      Based in the leafy surrounds of Surbiton, our team has in-depth experience of the local property market, as well as Long Ditton, Thames Ditton, Kingston-upon-Thames and nearby neighbourhoods in south-west London and Surrey. The joint owners, Laura and Lisa take a hands-on role in finding the right property for you, assisted by a hand-picked, highly-trained team of staff.

      The key to our strong reputation is an appreciation for the individual needs of each client, which allows us to provide a personalised service. Whether your priority is living near good transport links, or within walking distance of high-performing local schools, we will use our strong local networks to find a property that meets your needs.

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      Our expert advisors pride themselves on making the buying process enjoyable rather than stressful. With reliable communication and a willingness to go the extra mile, Humphrey & Brand will provide the information and support that you need to go from home seeker to home owner. Buying a property should be an exciting time, and Humphrey & Brand are here to accompany you every step of the way.

      Drop into our Surbiton office to see some of the outstanding properties that we have on offer in Surbiton, and speak to an advisor about what you are looking for. From recommending properties that fit your budget, arranging viewings and coordinating the necessary paperwork, our expert team are best placed to make buying your new home a smooth, stress-free experience.

      Give our Surbiton office a call today to find out more about how Humphrey & Brand can help you.

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    User Guide

    Title

    In the community

    • service

      We've always wanted to do more than simply selling and renting properties in Surbiton.

      As lifelong local residents, the Surbiton community has always been with us: from childhood, to adulthood and parenthood. Being part of local life means a lot to both of us and we love contributing to what goes on, as well as enjoying the fun. So it's a pleasure to sponsor events like Surbiton Festival, the annual Surbiton Lights Switch On at Christmas, and Long Ditton Alive.

      Since 2015 Humphrey & Brand has been supporting Long Ditton St Marys School, where one of our landlords worked as a teacher. Our involvement started small with things like helping in kitchens and chopping oranges, progressing to running the bar at the school's productions, quiz nights and fetes. In fact, we once entered a Humphrey & Brand team into a quiz night, but our results suggested we should stick to estate agency!

      More recently we've begun organising our own community events together with Rainbow Trust, a charity supporting families with a seriously ill child. In September 2017 we raised £8,000 (£4,000 each for Rainbow Trust and Long Ditton St Mary's School) by taking part in the 100km Ditton Yer Bike cycle ride from Surbiton to Windsor and back.

      In summer 2019 we held a cake sale outside our office. Our families, friends and members of the Humphrey & Brand team helped out with the baking and selling, raising another £500 for Rainbow Trust. It was such huge fun that we plan to make it a regular thing.

      This year Humphrey & Brand is organising its biggest charity event so far, repeating the cycle ride from Surbiton to Windsor and back to raise money for three beneficiaries: Long Ditton St Marys School, Long Ditton Infants School and the Royal Marsden Hospital. More than 65 people have already registered to participate and we're hoping to beat our previous fundraising total.

      Bringing people together and getting to know our neighbours from all the different parts of Surbiton has become something very special to us and our team. And it's made even better by so many of our clients and customers having also gotten involved.

      From a little feeling 10 years ago that we'd like to do something - but not knowing what or how - to serving drinks, rowing down the Thames in a dragon boat, being ashamed of our general knowledge and now the big cycle ride, it's been fantastic to see just what's possible when people come together for a purpose.

      We have no idea what's coming next, but we feel really lucky to part of a community as enthusiastic as Surbiton: who knows what excitement, fun and further embarrassment the future might hold!

    Contact us
      User Guide

      Title

      Testimonials from Sellers

      • Seller Testimonial

        Nothing has been too much trouble
        A very professional company who have always been available to answer queries. I would thoroughly recommend them. Ted has been very attentive to every aspect of my house sale & responded to all my emails & phone calls almost instantly. He has also liaised very closely with other agencies connected with the sale which at times has been very complex. Nothing has been too much trouble and he has acted with great professionalism, friendliness & courtesy.

      • Seller Testimonial

        Fantastic Real Estate Agents
        Humphrey & Brand have been a fantastic real estate agents to work with. Not only was our property under offer after the first open day but Humphrey & Brand have also helped us secure a new property in our ideal location. They are professional, responsive, and really know their market. I couldn't rate Laura, Mark, and team highly enough.

      • Seller Testimonial

        Would Highly Recommend
        Have had a positive experience with Humphrey and Brand. Ryan looked after us from the beginning and has gone above and beyond to help us exchange and overcome any difficulties. They have been extremely professional and considerate. Would highly recommend!

      • Seller Testimonial

        on the ball, prompt and Knowledgeable 
        Being first time buyers the process is quite overwhelming, complicated and stressful. Ted really helped us each step of the way. He was always on the ball - prompt, knowledgeable, and gave up many hours of his time to ensure we were able to get access to the property for additional viewings, building quotes etc. We can't thank him enough! We would highly recommend Ted, and Humphrey & Brand, and will most definitely use them if we sell one day!

      • Seller Testimonial

        Thank you
        We recently purchased a house listed by Humphrey and Brand and have been very happy with the team's handling throughout the transaction from day one when they showed us around the property and actually 'sold' the place (rather than just letting us look around ourselves and being vague with answering questions like other agents we'd experienced) even through to a few weeks after the sale when there were a couple of items to clear from the property, they were still on hand to help. We must thank Laura who took charge of all the conversations and ensured there was as much transparency in the communication as possible while still being very professional and friendly. Thank you!

      • Seller Testimonial

        Best estate agent in the whole of Surrey
        The best estate agents in all of Surrey! We have been absolutely blown away by the level of service we have got from Laura and the team at Humphrey and Brand from start to finish. Not only were they able to sell our house when no other agent was able to, but also helped us find our dream home all in a matter of days. Thank you for a great experience!
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      Disclaimer

      The content on this Microsite has been uploaded by Humphrey and Brand Residential, Surbiton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Humphrey and Brand Residential, Surbiton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Humphrey and Brand Residential, Surbiton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Humphrey and Brand Residential, Surbiton on +442083991888.


      Welcome to Humphrey and Brand Residential, Surbiton

      Title

      Find Us

      Branch address

      17 Claremont Road, Surbiton,
      Surrey,
      KT6 4QR

      Get in touch

      Buying: 0203 8795846  Local call rate
      Letting: 0203 8348635  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Humphrey and Brand Residential, Surbiton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Humphrey and Brand Residential, Surbiton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Humphrey and Brand Residential, Surbiton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Humphrey and Brand Residential, Surbiton on +442083991888.